Shipping policy

Shipping Policy

Shipping Destinations
We currently ship exclusively within Australia.

Shipping Rates
Standard Shipping — $12.95. Free on orders of $79 or more. Estimated delivery: 3–5 business days.
Express Shipping — $15.95. Estimated delivery: 1–4 business days.

Order Processing
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the next business day.

Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Delays
Australia Post delivery times may be affected by circumstances outside our control.

Contact Us
For delivery questions, contact hello@otwoo.com.au.